Addon Domain | Sorry, the domain is already pointed to an IP address

If when trying to add a addon domain via cPanel you receive an error similar to this:

Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver." 


This is because we do not allow remote domains to be served as it is a security concern. Usually fixing this error is as simple as pointing your domain to the IP supplied in your welcome e-mail or changing your current nameservers to use our nameservers. Once you have made the change give it at least 30 minutes and try adding the domain again.

If you have a special reason for not wanting to point your domain at our servers but still adding the domain in your account, please contact our support department.

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